Introducing
Apache Priority™
Apache Planet's comprehensive protection program.
We're here to help you get the most out of your investment.
Full coverage. Full line-up.
Old or new, Apache Priority covers our entire line-up of models.
Whether you opt in to protect your machine from the very first day or further down the road, you'll have the piece of mind that your machine is always supported with Apache Priority.
Sometimes you just need some help in-person.
As part of the Apache Priority program, we'll send out an expert to you to perform annual maintenance work such as:
• Printhead & alignment check
• Preventative maintenance
• General machine inspection & diagnostics
Our experts will be more than happy to share insights on things you can do to continue delivering consistent products and what you can do to keep your machine running trouble-free throughout the year.
Annual maintenance visits.
Experts standing by.
In the unfortunate event that you happen to encounter a machine error or issue, our team of experts are a simple phone call or message away.
Most issues are resolved over the phone or chat. However, in the event that your issue requires an in-person visit, Apache Planet will schedule a technician to service your machine at your premises.
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How do I edit or remove the “FAQ” title? (Demo)You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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Do you have a minimum order quantity?We do not have a minimum order quantity for both of our UV and DTF services!
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Can I insert an image, video, or gif in my FAQ? (Demo)Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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Do you offer design/artwork services?Unfortunately we do not.
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Do you offer printing services for brochures or flyers?Unfortunately we do not. However, we can print on materials suitable for signage such as acrylic, wood, foamboards, medium density fiberboards, etc. with a maximum dimension of 18 inches by 24 inches.
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Do you sell your printers?Yes! Please visit https://www.apachedtf.com/request-a-quote for more information about our printers.
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How do I add a new question & answer? (Demo)To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How durable are DTF prints?DTF prints are resilient and durable! Our prints can withstand multiple washes without losing color or detail.
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What is an FAQ section? (Demo)An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Do you sell DTF transfers alone?Yes! Keep in mind that our DTF sheets are A3 sized which is 16.54 inches by 11.7 inches. Try to keep your design/artwork within these dimensions. Send any and all files to: Marketing@ApacheDTF.com
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What is the maximum size for UV printing?Currently our maximum size for UV printing is 18 inches by 24 inches.
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How durable are UV prints?UV prints are very durable. They are resistant to fading, scratching, and weather conditions. This makes them a perfect solution for both indoor and outdoor use. After all, sunlight is just UV light anyway, right?
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What can be printed using UV printing?UV printing works on a wide range of materials, including (most) plastic, glass, metal, wood, leather, etc. Ideally the substrate (material) being printed on should be flat or mostly flat, rigid, and non-porous. Round objects work to a certain degree as well too.
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How long do I have to wait for the ink to dry?There is no waiting! UV (ultraviolet) printing is a process where UV light is used to instantly cure (dry) the ink as it’s being printed.
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What is the maximum size for UV DTF printing?Currently our maximum size for our UV DTF sheets is 16.19 inches x 12.19 inches.
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How durable are UV DTF prints?In short, they're virtually permanent. This makes them an ideal long-term solution due to their durability against washing, weather conditions, fading, etc.
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What is UV DTF? How does it work?UV DTF stands for "Direct-to-Film" UV printing, a process where UV-cured ink is printed onto an adhesive film, which is then fed through a laminator. The design can then be cut out and applied to a wide variety of surfaces – think of it as a (permanent) sticker.
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What’s the difference between UV DTF and regular UV printing?UV DTF involves printing onto a film and transferring the design to the surface, while regular UV printing directly prints on the object. UV DTF is more flexible because it allows you to apply them onto objects with irregular shapes or uneven surfaces, while standard UV printing is more suited to flat materials.
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What is Apache Priority?Apache Priority is Apache Planet's comprehensive protection program that covers our entire line of machines.
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How does Apache Priority work?In the event that you encounter an issue, getting ahold of an expert is quick and easy. Simply reach out to us via phone call, email, or even text. We'll go over the issues you're experiencing and will do our best to resolve it remotely. If the problem requires an in-person visit, Apache Planet will schedule an expert to come out to your premises to resolve the issue for you. Parts, labor, & travel are all included in this protection program. No surprises or hidden fees. Really.
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Why do I need Apache Priority? Is it really necessary?Apache Priority offers full protection for your machine without any hidden costs or surprises. Your investment deserves a comprehensive protection program to ensure that you and your business continue to succeed. Apache Planet is committed to making sure that you get the most out of your purchase for many years to come.
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How much does Apache Priority Cost?Apache Priority comes in 2 different purchase options. Our monthly payment option is the easiest way to take advantage of the program at $250 per month (12 months required). The other option is to pay the 12 months upfront and enjoy a savings of $300.